Gazelle Information Technologies

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SALESFORCE CLOUD

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Salesforce is a commonly deployed cloud-based CRM software that provides CRM offerings in Sales, Marketing, Service, and a variety of other fields that can be set up quickly and without requiring extensive knowledge of the technology used to create applications.

Salesforce Sales Cloud is an enterprise product that provides a fantastic platform for managing the end-to-end operations of a company’s sales department, such as logging product information (e.g. price, Order Id), creating campaigns, managing customer contacts, triggering emails, reports and dashboard features, and creating orders and opportunities based on progressing deals with customers.

Check if the following market issues are present in your organization’s day-to-day operations

Business Challenges

  • Your consumer information is scattered all over the city.
  • You're squandering vital details
  • You don't have a strategy in place to scale quickly
  • Running reports is a time-consuming and painful procedure
  • To move a contract on, you must sit down at a desk
  • You're stuck with what you've got

The Larger Problem – Sales Function not Selling

“On average, sales reps spend 64% of their time on non-selling tasks. — Second Annual State of Sales by Salesforce Research”
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WELCOME SALESFORCE SALES CLOUD

Sales Cloud centralises all of your sales data, provides insight into your clients, and also sends you intelligent updates on the most promising leads. You can see real-time updates of how the company is going, and the user-friendly workspace aids productivity.

Different Modules & Important features of Salesforce Sales cloud

  • Campaign Management
  • Leads Management
  • Accounts Management
  • Contacts Management
  • Opportunities Management
  • Cases Management
  • Reports and Dashboards

The Integrated Solution Combines

Key Benefits

  • Increased Opportunities by Personalization of Sales Processes
  • Accurate forecasting increases productivity and promotes long-term growth
  • Business Processes Can Be Simplified
  • Reduces the time it takes for the Sales Cycle

SALESFORCE MARKETING CLOUD

The Salesforce Customer Success Platform includes the Salesforce Marketing Cloud. It allows advertisers to control all of their communication channels in one place, including email, social media, web, and smartphone.
  • How Do You Get Useful Customer Insights?
  • How Do We Improve Customer Experiences?
  • What is the Best Way to Communicate Effectively?

Welcome Salesforce Marketing Cloud

Marketing Cloud Modules:

Following are the individual modules of marketing cloud.

Modules of Marketing Cloud

Audience Studio

How it Helps Marketing

To create valuable user interactions, collect data from every source and platform, then unify, segment, and unlock audiences.

Data Studio

Expand your scope through a data-sharing network that allows publishers to securely and transparently exchange 2nd party data with advertisers

Datorama

Unify data sources, visualise AI-powered perspectives, and create actionable reports to accelerate ROI with cross-platform marketing intelligence.

Google Analytics 360

With Google Analytics 360 + Marketing Cloud, you can get cross-channel feedback for smooth consumer journeys.

Journey Builde

With campaign management, you can provide cross-channel customised journeys at any stage of the consumer lifecycle.

Interaction Studio

Real-time relationship management allows you to visualise, monitor, and handle customer interactions in real-time, resulting in a valuable engagement at the right time.

Email Studio

From easy marketing camp to advanced marketing camp, use data from both departments to create the smarter email. From sophisticated 1-to-1 messages to Journey Buildercampaigns.

Mobile Studio

Send consistent SMS, push, and chat app messages in real-time.

Advertising Studio

CRM can be used to safely power one-to-one ads at scale through Google, Facebook, LinkedIn, Twitter, Pinterest, and Display.

Social Studio

Listen, publish, and engage to create customer advocates. Connect social media to marketing, sales, and customer support in one AI-powered platform.

Key Benefits

With Marketing Cloud, you can do things like:

  • Link established and unknown accounts to get a holistic view of the customer via Marketing Cloud.
  • To make every interaction meaningful, use data and Einstein artificial intelligence.
  • Create two-way, real-time engagement with customers when and where they want it.
  • Marketing efficiency, effects, and consumer satisfaction can all be measured, reported on, and optimised.

You don’t have to be a large corporation to profit from Marketing Cloud. Marketing Cloud will help you expand your business whether you have a one-person marketing team or a 100-person (or 1,000-persons) marketing team.

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